Advance Air & Heat Co., Inc.

“Thanks to the extraordinary efforts of your technician Frank, our chillers are running smoothly once again. As you can imagine, it is of paramount importance that our exhibit temperatures remain constant for the health of the animals in each habitat, and we are confident that, whatever the weather, the living exhibits will now be fine. We hope you will pass along our sincere appreciation to Frank and his assistant Carl for their hard work. We are grateful to Advance Air and Heat for your responsive and professional attention to our call during such a busy time of year.”

“My responsibilities consist of the maintenance of over seventy (70) City owned buildings. Some of these buildings have newer state of the art HVAC systems but most do not. It has been my experience in this time frame that no matter what problems have arisen pertaining to the HVAC systems no Company has compared to the service that I receive from Advance Air & Heat Co., Inc. Their dedication to service is outstanding. I have called upon numerous other companies for service calls and I seem to always have to wait 2-3 days for service. I can call upon Advance and they will have someone there in 2-3 hours. In my 4 ½ years as Superintendent, I have found no other Company that responds to the many problems that I have endured with the antiquated systems that the City has in some of their facilities. I am confident in recommending Advance Air and Heat Co., Inc. to anyone who has the need for highly qualified personnel to take care of their HVAC needs, whether it be new installation or the maintenance of existing units.”

“Advance Air & Heat, Inc. has been our contracted Boiler service vendor for many, many years and was also our HVAC vendor for a three-year period. We have found Advance to be an excellent company to deal with. They respond quickly when needed and the quality of work they provide is outstanding. Their technicians are very knowledgeable, courteous to the employees, and considerate in that they always leave their work areas clean. Mr. Lamy has been a pleasure to interact with and has routinely gone “above and beyond” to ensure we are satisfied. It is without hesitation that I highly recommend Advance Air & Heat, Inc.”

“I will state that your service is second to none. Each staff member of your company from office, field service techs, and Mr. Roger Lamy that I have had the pleasure to work with have been courteous, knowledgeable, and most of all, efficient. I have had to request service from my residence on weekends, holidays and evenings and your response time is phenomenal. Thanks to your entire staff for a job well done!!!!!!!”

“Thank you for such quick service! Freezer has been working fine. We are now open for business! Thanks again!”

“ I would like to take this time to express our thanks and appreciation for the hard work and effort that went into the repair work for RTU-1 Admin area rooftop unit. We would like to thank Mr. Mike McManus and Mr. Roger Lamy for their hard work and effort that went into this long process of numerous hours of troubleshooting and repair work. This rooftop unit has never worked so well since all this work has been done. Again, thank you for the success and we hope that all other issues here can be addressed with the same professional workmanship.”

“Just wanted to write a note to express our sincere thanks for the outstanding service you gave us this summer. Since we are an IT company, we have a server room that is critical to our business. All of this equipment requires a certain temperature to run efficiently and smoothly. If our equipment overheats, then 50 other businesses are affected as well. On one of the hottest days this summer, our air conditioning broke in our office building and our server room was exposed to tremendous heat. Despite what I’m sure was a high call volume day, you guys got to us very promptly and handled our service call with optimal professionalism. Your staff is always friendly and has a sense of urgency that is lacking in so many other companies. We truly appreciate your work and want you to know that we would highly recommend your team to anyone. Thanks for saving us that day…and our clients!”

“I’ve been working on building projects since the 1960’s in multiple states on the east coast. While I have worked with many successful companies, Advance Air stands out above all of them. Every person I have met from the receptionist, schedulers, both junior and senior level technicians have been extremely professional and have gone out of their way to provide above level of services. As we moved into a new facility for the State they brought an old system that had been abandoned back to life, having to hand document the wiring and controls as there were no prints or layout. They had to use ingenuity to provide for parts that were no longer available to purchase.”

“Thank you for your prompt response and follow up. A+ customer service! I own four businesses and it’s great to know another A+ business partner.”

“Thank you so much for the great job you did for us. Everyone was so pleasant and professional. We are so happy and will recommend your company highly.”

“I was very encouraged by everyone’s determination and creativity regarding finding solutions to the climate control and water issues. The positive outcomes will affect our environment for the safe health and well-being of visitors, staff and our after-school program students, as well as impact the museum’s ability to confidently care for art borrowed from private sources and institutions.”